We offer a very limited number of after hours appointments and these are generally provided to on-going clients who have been attending appointments at Mind Health Care for some time. Clients should generally expect to attend our service between 9am and 5pm Monday to Friday.
You don’t need a referral to attend Mind Health Care. However a referral from a GP usually allows you to have sessions paid for by Medicare or other agencies. Please don’t hesitate to speak with us or your GP about your individual circumstances and how you can access sessions at the lowest possible cost to you.
Unfortunately our psychologists do not have expertise in forensic psychology and therefore we do not accept these.
We ask that you do not bring your children to your appointment. It is generally not appropriate for children to attend sessions and children are not able to remain unsupervised in our waiting room.
Yes we do. Please provide reception with your claim details. We directly bill these organisations once the organisation has accepted liability and when you provide us with your claim details.
A mental health care plan is a plan for people with a mental health issue. If you have a mental health issue, your GP can write out this plan. It identifies what type of health care you need, and spells out what you and your doctor have agreed you are aiming to achieve. It also refers you to a local mental health service such as Mind Health Care.
Every referral to Mind Health Care is carefully evaluated in order to assess your needs and advise you on which psychologists are best suited to your needs and have the skills and expertise in the area you require. Our receptionist will ask you a series of questions and then the principle clinical psychologist, Dr. Brendan Meagher reviews your referral information in order to provide you with informed advice about which psychologists are best suited to address your needs. You can then use this information when making your decision about working with one of our psychologists. There is a one off $75 charge for this service. This process has been found to provide for a better therapeutic alliance between psychologist and patient.
Our reception hours are 8.45am – 5.00pm, Monday – Friday. We also have a 24 hour answering service so you can leave a voice message and our receptionists will response during opening hours.
Unfortunately our psychologists do not have expertise in this specialised work. We encourage you to speak with DHS child protection about psychologists they would recommend who do have expertise in this area.
A mental health care plan is available to you if you have a mental health issue that has been diagnosed by a doctor.
Yes we do. We are a private practice, if a patient does not attend their appointment the psychologist is not paid. Please see our fees page to read our cancellation and non-attendance policy.
Visit your doctor who will assess whether you have a mental health issue and whether you will benefit from a mental health treatment plan.
We have wheelchair friendly access to our building and wheelchair friendly toilet facilities.
If you have a mental health care plan, you are entitled to a Medicare rebate for up to 20 individual sessions with a psychologist in a year.
Yes we have off street parking at the rear of our building which you can enter from Wilsons Road.
Please arrive 10 minutes early and bring your Medicare card.
We currently accept a very limited number of referrals for clients under 16 years of age. Please speak to reception for the latest information on our capacity to work with children.
Your appointment will be approximately 50 minutes.
We do not see clients for the primary purpose of completing a DSP application.