For psychologists and psychology practices across Australia

Are you a psychologist spending too much time answering calls, managing bookings and dealing with administration?

Mind Health Care provides professional reception and administration services specifically for psychologists and psychology practices.

Our experienced reception team can become an extension of your practice, handling the day-to-day administrative tasks that take you away from your clients.

Spend less time running your practice.

Spend more time being a psychologist.

Running a private psychology practice means doing much more than seeing clients.

  • Phone calls
  • New enquiries
  • Appointment changes
  • Referrals
  • Messages
  • Administrative follow-up.

We can take care of these tasks for you, giving you more time to focus on your clinical work.

Designed specifically for psychologists

Unlike a generic virtual assistant or call centre, our service has been developed within an established psychology practice.

We understand the way psychology practices operate and the importance of professional, confidential and sensitive communication with clients.

Who we support

  • Solo psychologists
  • Private practitioners
  • Small psychology practices
  • Growing practices
  • Multidisciplinary practices
  • Psychologists who need additional or temporary reception support

What we can help with

  • Reception & phone answering
  • Professional answering of calls and management of messages and general enquiries.
  • Appointment management
  • Bookings, cancellations, rescheduling and appointment enquiries.
  • New client enquiries
  • Responding to initial enquiries and guiding prospective clients through your intake process.
  • Referral administration
  • Receiving referrals, managing referral information and completing administrative follow-up.
  • Practice administration
  • A range of day-to-day administrative tasks tailored to your practice.

Your practice. Our reception team.

You don’t need to employ a full-time receptionist to provide your clients with a professional reception experience.

Our service gives psychologists access to an experienced reception team without the overhead of employing and managing your own receptionist.

Whether you need a small amount of support or more comprehensive administration, we can discuss a service that suits your practice.

Why choose a psychology practice to support your psychology practice?

  • We understand your industry.
  • Mind Health Care is an established psychology practice. Our team understands the administrative environment in which psychologists work and the importance of getting the first point of contact right.
  • Your clients aren’t simply callers. They’re people contacting a psychology practice at what may be a difficult time in their lives.
  • We understand that.
  • Available Australia-wide
  • Our reception and administration service is available to psychologists and psychology practices across Australia.
  • You can be based anywhere in Australia while our team provides the reception support behind your practice.

Contact Us –

For an informal chat about your needs call Dr. Brendan Meagher on 0413 534 211 or e-mail brendan@mindhealthcare.com.au

We can tailor the level of support to your practice, depending on factors such as call volume, appointment numbers and the administration you would like us to manage.